Shipping & Returns
USPS Calculated Rates
First Class / Priority Mail delivered in 1-3 business days (not including day of shipping)
Priority Mail, delivered in 1-3 business days (not including day of shipping)
USPS International Calculated Rates
First Class International / Priority Mail International
The shipping address entered in checkout must be a valid address. If we are unable to verify your address, this may cause a delay in your shipping. Please make sure to double check!
* All international orders are subject to customs and duty fees as defined by the country of importation. AsianBobaGirl is not responsible for fees associated with importation. All fees, duty, or other taxes must be paid by the parcel recipient.
Most orders ship out next business day! But to be safe, please give us up to a week to produce, process, and ship out your order. If you need your order sooner than later, please email us at firstname.lastname@example.org and we will work out a solution!
Unfortunately, due to the low-cost nature of our handmade products, once an order has shipped, we are unable to offer refunds, returns, or exchanges. All sales are final and we reserve the right to refuse any returns at any time.
If your tracking information is marked ‘delivered’ and you still have not received your package, please contact USPS with your tracking information. If it has been verified that it has been delivered, please check with a neighbor or building manager. If the item is still lost, a claim will need to be filed with USPS. AsianBobaGirl will not be responsible for lost items that are marked ‘delivered’.
Every order leaves our studio carefully packaged and sealed, and the carrier is responsible for merchandise while in transit. If you notice upon delivery that the candles are damaged, do not accept the package from the carrier. Otherwise please take photos of the box / packaging and damaged goods so that we can file a claim with the carrier. Notify us within 3 days of delivery and send us the photos. Upon review of the photos, we will replace the damaged items.
Our candles are made of 100% soy wax derived from vegetable soybeans! Unlike paraffin candles, soy wax is a natural, renewable resource. It is biodegradable and actually cleans up with plain soap and water. They emit less soot, resulting in a cleaner home for you and your pets. Additionally, not only do soy candles last 30-50% longer than the average paraffin candle, you’re helping to support our American farmers instead of foreign oil conglomerates!
We take pride in the quality of our product. The fragrance recipe for all of our candles are meticulously produced after hundreds of experimentation & trial and error to create the perfect scent.
This is completely normal! Over time, soy candles may lighten or darken in color and/or develop frosting. Experts actually look for this to ensure that a candle is indeed made of 100% soy. This does not affect the fragrance or burn of the candle.
Yes! Please send us all the inspiration and ideas you have in our ‘Contact Us’ page. We are always producing new candles, so double check our ‘Candle Drops’ section for upcoming candle drops.
Yes! All of our candles are handpoured in Santa Monica, CA. For this reason, your candle may not look exactly like the candle in the product listing. Each candle batch will have its own unique color, swirl, or marble pattern.
We offer three different candle types! Please burn each candle at 2 hour increments at a time.
Mini Pudding (20-28 hour burn time) - This is our smallest candle option that comes in a cute pudding jar shape and holds 4 oz. of wax.
Medium Straight Edged Jar (40-56 hour burn time) - This is our medium, 8 oz. candle that comes in a sleek, straight edged jar for a modern look.
Large Status Jar (60-84 hour burn time) - This is our largest candle option that holds 12 oz. of wax. It has a regal look and will sit beautifully in your home.
Visit our candle care page to learn the best way to burn your boba or asian snack candle in your home safely.
All of our candles are recommended to burn for 2-3 hours max at a time. The total burn time for each size varies:
|Mini Candle - 4oz pudding jar||
20-28 hour burn time
|Medium Candle - 8oz straight edged jar||
40-56 hour burn time
|Large Candle - 12oz modern status jar||60-84 hour burn time|
We are always looking for influencers to rep our brand! Send us a DM on Instagram (@asianbobagirl) and we can set you up with a custom influencer code to purchase or share with your followers. If you are interested in hosting a giveaway or charity event with our candles, also let us know and we can offer a larger discount, depending on our inventory at the time.
Yes! Contact us for the wholesale pricing on our candles. We have worked with brands Tastea, Bearology, Crave Natural, and other companies in the past. We can even create custom candles that will match a particular drink on your menu. Just shoot us a message in our Wholesale Inquiries Form.